Navix Labs - Ideas Portal
Introduce a mechanism when closing a vendor dispute to indicate if won or lost. Currently there's no way to measure success rate on disputes. Analytics around this would also be insightful, example would be win/loss ratios by dispute owner and by vendor.
Hi @Guest thank you for submitting this idea! I'm going to "pin" this to the top of the portal for other customers to see because we think it's a great idea, and we think others would be interested.
We're planning to put a lot of effort into disputes in Q3, possibly sooner, and this would be a great addition. We will update again once we've got a clearer date and prioritization.