Navix Labs - Ideas Portal
We are looking to add a report that differentiates invoices in audit due to business rules vs invoices in audit due to discrepancies in paperwork or Navix ingestion. This would give us a percentage of invoices worked on due to our own requirements out of the whole, and help identify areas in which we could reduce / eliminate touches on orders.
Hi @Guest thank you for submitting this idea. I think I understand what you're requesting, but I'm not sure how to solve the problem to 100% accuracy. The way I interpret your request is you want to be able to report on how many exceptions were "true" exceptions, vs how many were false positives?I have some ideas:
- Unresolved Exceptions: If Navix flagged an exception but the auditor approved the bill without having to resolve it. You can get this today in the Exceptions Dashboard by filtering the Exception Status to "Open"
- Certain Exception Types: This is where it gets more complicated...
- "Invoice Vendor does not match Order Vendor" - if the user clicks the "Copy Vendor from Order" button it's probably safe to assume that this was an ingestion error and a false positive?
- If not, we could assume it truly was a different vendor than was expected
- Vendor Not Found- We can almost always assume this was an ingestion error
Without solving the whole thing here, does it sound like I'm understanding correctly?