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Navix Labs - Ideas Portal
1 VOTE
Status Planned
Categories Disputes IDP
Created by Ashley Smith
Created on Dec 18, 2024

Send Docs through Ingestion when received via Dispute

Currently when vendors respond to a Dispute and attach a document users have to open the doc, verify the details, do a manual audit for signature, and attach and categorize the document.

Ideally our system can identify when attachments come back on Dispute responses and put that doc through ingestion, match it to an Order, and attach it. It should then clear the exception and close the dispute automatically.

  • Attach files