CURRENT STATE: after a load is marked delivered in the TMS they have a communication that goes out automatically if they haven’t received paperwork after 7 days. They send this to the default contact in their TMS. WOULD LOVE: this to be sent to de...

Some users would like to eliminate invoices with $10 rate variances from remaining in the audit queue, rather would want to create an auto-dispute for any invoice with a charge variance. Would need to better define the reason/template selection, b...

If we identify a Remit To typically the user will download the NOA/LOR and email that to their payment provider. This causes a repetitive manual task that prospects are asking to automate.

The improvements we made have saved SO much time! Idea is to complete this effort by adding in a re-audit function every time the Save button is hit. When users are updating things in the UI they have to hit Save and then Re-Audit. Upload a new do...

Currently when you identify new or higher charges in Navix the user has to remember (tribal knowledge) to add to the AR side. People forget to add them, forget what markup to use, etc. If Navix could automatically apply a markup to AR it would sav...

CURRENT STATE: when exceptions are marked in their system an email correspondence is automatically created and sent to the default contact for the carrier. If multiple exceptions are marked (even at the same time) the carrier gets multiple emails....

🙍Customer Problem When a user maps a given Vendor’s charge code to their TMS’s charge codes, they will often have several invoices in their queues with that same unknown Charge Code. This is especially true for new users in Navix. We DO allow the ...

Some tenants will ingest invoices in multiple avenues (email, edi, etc) and as such may utilize different matching criteria. When addressing or action an invoice - it can be useful to understand what field is tying the invoice to the order for the...