🙍Customer Problem

• When a user maps a given Vendor’s charge code to their TMS’s charge codes, they will often have several invoices in their queues with that same unknown Charge Code. This is especially true for new users in Navix.

• We DO allow the user to save that mapping for future charge codes with the same mismatch, but we don’t check other existing invoices for that same mismatch.

• This forces users to perform manual repetitive work which is also potentially error prone, if a different user applies a different charge code mapping.

🤔Proposed Solutions

• When a user performs Accessorial Mapping and clicks the “Map” button, search other existing invoices in the Duplicates, Unmatched, Audit, and Disputes queues (but NOT Approved Invoices) for the same mismatch and update the charge code mapping on all existing invoices as well as applying it to new invoices in the future.