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PINNED Win/Loss tracking for Vendor Disputes
Introduce a mechanism when closing a vendor dispute to indicate if won or lost. Currently there's no way to measure success rate on disputes. Analytics around this would also be insightful, example would be win/loss ratios by dispute owner and by ...
PINNED Auto-Send New NOA/LOR to Payment Provider
If we identify a Remit To typically the user will download the NOA/LOR and email that to their payment provider. This causes a repetitive manual task that prospects are asking to automate.

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Showing 91 of 91
13 VOTE

Business rule vs Exception Reporting

We are looking to add a report that differentiates invoices in audit due to business rules vs invoices in audit due to discrepancies in paperwork or Navix ingestion. This would give us a percentage of invoices worked on due to our own requirements...
Mitchell Goodin 2 months ago in Reporting 2 Future consideration
12 VOTE

Auto create a generated invoice for EDI ingested charges

after approving an invoice in Navix it get sent to our TMS and from there gets sent out to SAP. Our internal process is that we have to keep invoice documents on file for at least 7 years for audits of our financial records. So when approving an i...
Guest 2 months ago in Audit Workflow 1 Future consideration
13 VOTE

Create internal comments/notes without creating a Dispute

We don't have a method for our users to just create an internal comment or note for an invoice record. Our customers have an interest in the ability to simply communicate with their team in our application at times, but the only current workaround...
Drew Meyer 4 months ago in Audit Workflow 0 Future consideration
7 VOTE

Invoice "Hold" Queue

There are several Navix customers who have business rules requiring invoices to be in a certain status in the TMS, or requiring invoices to NOT be in some kind of Hold status. In these cases, the "exceptions" aren't truly an exception where someth...
Kyle Wegman 2 months ago in Audit Workflow 0 Planned
1 VOTE

Possible enhancement: Add Variance Reason coding in Disputes / Notes Tab

Hey team, Would it be possible to add an option in the Disputes / Notes tab to log a Variance reason, similar to how we currently add dispute reasons? Instead of selecting a dispute reason like “Internal Note,” it would be helpful to have a dedica...
JUAN ROJAS 12 days ago in Reporting 1 Future consideration
2 VOTE

Update columns on Ready to Approve screen

Can we update the list of columns in the Ready to Approve queue to provide users with more relevant fields necessary to quickly analyze & approve an invoice? Not all customers are using Auto Approve, and this would help those that view the Inv...
Dave Price 25 days ago in Audit Workflow 0 Future consideration
7 VOTE

Remit To entity established - similar to a Vendor

Goals - to be able to add contacts to a Remit To party so they populate as suggested contacts when creating Disputes. With roughly 70-80% of TL invoices going through Factoring companies, lots of Disputes are created with individuals at Factoring ...
Dave Price 3 months ago in Disputes / IDP / Reporting 1 Planned
1 VOTE

Reporting enhancement - Request to Add Reweight/Reclass Tracking by Customer

Hi team, Would it be possible to add a feature that allows us to identify reweights or reclasses filtered by customer? We're trying to track trends related to these changes, and it would be helpful to have a way to capture this data. Specifically,...
JUAN ROJAS 15 days ago in Reporting 1 Future consideration
10 VOTE

Disputes Screen - updates to new screen(s)

1) Add Dispute Owner to ALL tab 2) Add Download feature to both tabs 3) Add way to delineate between Matched and Unmatched on both tabs - may have a different workflow for tenant 4) Add arrows to sort oldest/newest on Days Since Last Touch on both...
Dave Price 5 months ago in Disputes 3 Planned
2 VOTE

Capture Signature from Integration Ingested Document

When ingesting documents through an existing integration - some tenants will need to manually check to determine if it contains a signature. If the document is ingested through our document polling integrations AND the document is one of the follo...
Austin Dowling about 1 month ago in IDP 0 Future consideration