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Win/Loss tracking for Vendor Disputes
Introduce a mechanism when closing a vendor dispute to indicate if won or lost. Currently there's no way to measure success rate on disputes. Analytics around this would also be insightful, example would be win/loss ratios by dispute owner and by ...
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Auto-Send New NOA/LOR to Payment Provider
If we identify a Remit To typically the user will download the NOA/LOR and email that to their payment provider. This causes a repetitive manual task that prospects are asking to automate.